Office of the Ombuds
A Safe, Confidential, and Neutral Space for Faculty & Staff
LMU’s Office of the Ombuds offers a welcoming, off-the-record resource for faculty and staff to explore concerns, receive support, and foster positive change—without formal processes, judgments, or records.
Meet Johnny R. Armijo II
Johnny brings extensive experience in higher education, the U.S. military, and conflict resolution. He has served as Ombuds at CSUMB, UNC, and the U.S. Department of State. Grounded in fairness, dignity, and empathy, Johnny offers a safe space to confidentially discuss any challenge — no matter how big or small.
What Is an Ombudsman?
The term “Ombudsman” (pronounced om‑budz‑man) comes from Swedish for “representative.” At LMU, the Ombuds stands for equity, respect, and fair process — not any individual or department. Acting independently, impartially, and confidentially, the Ombuds supports your best path forward.
Meeting with the Ombuds does not initiate formal notice to the University and creates no permanent record — unless there is imminent risk of serious harm or legal requirement.
Why Meet with the Ombuds?
- Talk confidentially about workplace or team concerns
- Explore options without committing to a formal process
- Prepare for difficult conversations
- Receive communication coaching
- Address interpersonal or organizational issues
- Gain new perspective and clarity
Services Offered
- Individual Counseling Sessions
- Facilitated Conversations
- Mediation
- Upward Feedback
- Shuttle Diplomacy
- Resiliency Training
- Conflict Resolution Workshops
- Team-Building Activities
Our Standards
We're guided by the International Ombuds Association ethical framework:
- Independence
- Impartiality
- Confidentiality
- Informality
We Welcome Everyone
The Ombuds Office celebrates diversity and inclusion. We support all LMU faculty and staff—regardless of identity, ability, or background. Interpretation services and accommodations are available upon request.
Email: johnny.armijo@lmu.edu
Schedule time: calendly.com/johnny-armijo-lmu
In-person and virtual meetings are available.
Office: Xavier Hall, Room 104